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Forum Discussion
Byren
Jul 07, 2016Aspirant
Netgear Genie App loads excessively large
Netgear Genie used for ProSafe Gigabit Dual WAN SSL VPN Firewall (FVS336Gv3) and the Nighthawk AC3200 Tri-Band WiFi Router (R8000) Back story: I did a clean reset of my PC for Windows 10 last Apr...
- Feb 13, 2017
Hi Jantlotus,
The program has not been updated to be DPI-aware yet. However there is a workaround provided on another thread that may work. The steps are indicated below.
1. Exited Netgear Genie (by rightclicking the tray icon and choosing exit)
2. Went to my "C:\Users\%USERNAME%\Appdata\Local\NETGEARGenie\" folder
2. Opened the config.ini file in this folder with Notepad
3. Changed the third line so that it reads:
screen_resolution=1920*1080
4. Saved and closed the file.
5. Right-clicked the config.ini file, opened the properties and made it read-only
6. Opened Genie and it's looking normal!
The link is indicated below.
Regards,
Dexter
Community Team
DexterJB
Jul 09, 2016NETGEAR Moderator
Hi Byren,
Have you tried adjusting the compatibility settings? You can right click on the app icon then select Properties > Compatibility > check Disable display scaling on high DPI settings.
Regards,
Dexter
Community Team
- RDT64Jul 12, 2016Initiate
The Netgear problem hit me tonight right after I ran the update. I'm running a 3 24" monitor display at 5760x1080 resolution and my NetGear window is so large it occupies half my real estate horizontally and vertically a full 1/3 of the app window is off screen. I've tried every option in the compatability options to no effect. Help?