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Solved
Netgear Genie App loads excessively large
Netgear Genie used for ProSafe Gigabit Dual WAN SSL VPN Firewall (FVS336Gv3) and the Nighthawk AC3200 Tri-Band WiFi Router (R8000) Back story: I did a clean reset of my PC for Windows 10 last Apr...
Hi Jantlotus,
The program has not been updated to be DPI-aware yet. However there is a workaround provided on another thread that may work. The steps are indicated below.
1. Exited Netgear Genie (by rightclicking the tray icon and choosing exit)
2. Went to my "C:\Users\%USERNAME%\Appdata\Local\NETGEARGenie\" folder
2. Opened the config.ini file in this folder with Notepad
3. Changed the third line so that it reads:
screen_resolution=1920*1080
4. Saved and closed the file.
5. Right-clicked the config.ini file, opened the properties and made it read-only
6. Opened Genie and it's looking normal!
The link is indicated below.
Regards,
Dexter
Community Team
My screen resolution is 5760x1200 (eyefinity 3x 1920x1200) and the newly installed Netgear Genie application is too large vertically for my screen. It appears there is no H or V scaling for the application at all. As it is, only certain parts of the application are useable. This needs to be fixed asap.
None of the compatibilty settings affect this condition.
This is a source issue.
Hi all,
Please try running the app in compatibility mode for Vista and check if it works. As it stands, it is not yet programmed to be DPI-aware.
Regards,
Dexter
Community Team
I've tried everything with no change and for the record, the interface scaled just fine until the most recent update.
Having same problem here. I have just bought a Nighthawk AC3200 R8000. Installing the Negear Genie was OK until it updated to version 2.4.26
I've tried the campatibilty settings but no change. My monitor resolution is 2560 x 1440 on Windows 10.
I agree, this is a bug in the software or bad development by Netgear.
Screenshot
