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Forum Discussion
Byren
Jul 07, 2016Aspirant
Netgear Genie App loads excessively large
Netgear Genie used for ProSafe Gigabit Dual WAN SSL VPN Firewall (FVS336Gv3) and the Nighthawk AC3200 Tri-Band WiFi Router (R8000) Back story: I did a clean reset of my PC for Windows 10 last Apr...
- Dec 05, 2023
Hello arn0ld ,
Welcome to the NETGEAR Community!
I understand that you have been experiencing network connectivity issues between your Orbi router and Orbi satellite on firmware version 2.7.4.24. Before blocking the auto update process please consider our most updated firmware for the RBK50 system version 2.7.5.4.
Please navigate to the link below for the download file for your RBR50 (Be sure to update your Orbi satellite before the router):
https://www.netgear.com/support/product/RBK50#downloadFor step-by-step instructions on how to manually update your RBK50 please navigate to the link below:
https://kb.netgear.com/31573/How-do-I-manually-upgrade-firmware-on-my-Orbi-router-using-orbilogin-comBest,
Kevin
Community Team
Is it possible to download a version of Netgear Genie for those people who still have their eyesight intact? Have read everything about this problem and tried every mentioned solutions, but still no help. Monitor setup is 5760x1080 on Windows 10
Hi Jantlotus,
The program has not been updated to be DPI-aware yet. However there is a workaround provided on another thread that may work. The steps are indicated below.
1. Exited Netgear Genie (by rightclicking the tray icon and choosing exit)
2. Went to my "C:\Users\%USERNAME%\Appdata\Local\NETGEARGenie\" folder
2. Opened the config.ini file in this folder with Notepad
3. Changed the third line so that it reads:
screen_resolution=1920*1080
4. Saved and closed the file.
5. Right-clicked the config.ini file, opened the properties and made it read-only
6. Opened Genie and it's looking normal!
The link is indicated below.
Regards,
Dexter
Community Team