\nLatest Genie version is 2.4.38.
\n\nAre you using wired or wireless connection in accessing the admin page?
\n\nWill you be able to access it if you open your browser and type www.routerlogin.net?
","body@stringLength":"562","rawBody":"
\nLatest Genie version is 2.4.38.
Are you using wired or wireless connection in accessing the admin page?
\n\nWill you be able to access it if you open your browser and type www.routerlogin.net?
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","body@stripHtml({\"removeProcessingText\":false,\"removeSpoilerMarkup\":false,\"removeTocMarkup\":false,\"truncateLength\":200})@stringLength":"68","kudosSumWeight":0,"postTime":"2017-04-13T00:03:09.403-07:00","lastPublishTime":"2017-04-13T00:03:09.403-07:00","metrics":{"__typename":"MessageMetrics","views":19071},"visibilityScope":"PUBLIC","placeholder":false,"showMoveIndicator":false,"originalMessageForPlaceholder":null,"isEscalated":null,"solution":false,"replies":{"__typename":"MessageConnection","pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null},"edges":[{"__typename":"MessageEdge","cursor":"MjUuOHwyLjF8aXwzfDM5OjF8aW50LDEyNjU3NTUsMTI2NTc1NQ","node":{"__ref":"ForumReplyMessage:message:1265755"}}]},"customFields":[],"attachments":{"__typename":"AttachmentConnection","edges":[],"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}}},"ModerationData:moderation_data:1265755":{"__typename":"ModerationData","id":"moderation_data:1265755","status":"APPROVED","rejectReason":null,"isReportedAbuse":false,"rejectUser":null,"rejectTime":null,"rejectActorType":null},"Rank:rank:42":{"__typename":"Rank","id":"rank:42","position":32,"name":"Aspirant","color":"333333","icon":null,"rankStyle":"TEXT"},"User:user:384097":{"__typename":"User","id":"user:384097","uid":384097,"login":"Toan","biography":null,"registrationData":{"__typename":"RegistrationData","status":null,"registrationTime":"2017-01-22T19:25:42.343-08:00"},"deleted":false,"email":"","avatar":{"__typename":"UserAvatar","url":null},"rank":{"__ref":"Rank:rank:42"},"entityType":"USER","eventPath":"community:ejquo23388/user:384097"},"ForumReplyMessage:message:1265755":{"__typename":"ForumReplyMessage","uid":1265755,"id":"message:1265755","entityType":"FORUM_REPLY","eventPath":"category:home-wifi-routers/category:home-networking/category:English/community:ejquo23388board:en-home-networking-apps/message:1260509/message:1265755","revisionNum":1,"author":{"__ref":"User:user:3034"},"readOnly":false,"repliesCount":6,"depth":6,"hasGivenKudo":false,"subscribed":false,"board":{"__ref":"Forum:board:en-home-networking-apps"},"parent":{"__ref":"ForumReplyMessage:message:1265557"},"conversation":{"__ref":"Conversation:conversation:1260509"},"subject":"Re: NETGEAR Genie is not connecting to router","moderationData":{"__ref":"ModerationData:moderation_data:1265755"},"body":"jerbla Which NETGEAR device are you using?
","body@stripHtml({\"removeProcessingText\":false,\"removeSpoilerMarkup\":false,\"removeTocMarkup\":false,\"truncateLength\":200})@stringLength":"44","kudosSumWeight":0,"postTime":"2017-04-13T09:09:25.968-07:00","lastPublishTime":"2017-04-13T09:09:25.968-07:00","metrics":{"__typename":"MessageMetrics","views":19062},"visibilityScope":"PUBLIC","placeholder":false,"showMoveIndicator":false,"originalMessageForPlaceholder":null,"isEscalated":null,"solution":false,"replies":{"__typename":"MessageConnection","pageInfo":{"__typename":"PageInfo","hasNextPage":true,"endCursor":"MjUuOHwyLjF8aXwxfDM5OjF8aW50LDEyNjYyODYsMTI2NjI4Ng","hasPreviousPage":false,"startCursor":null},"edges":[{"__typename":"MessageEdge","cursor":"MjUuOHwyLjF8aXwxfDM5OjF8aW50LDEyNjYyODYsMTI2NjI4Ng","node":{"__ref":"ForumReplyMessage:message:1266286"}}]},"customFields":[],"attachments":{"__typename":"AttachmentConnection","edges":[],"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}}},"ModerationData:moderation_data:1266286":{"__typename":"ModerationData","id":"moderation_data:1266286","status":"APPROVED","rejectReason":null,"isReportedAbuse":false,"rejectUser":null,"rejectTime":null,"rejectActorType":null},"ForumReplyMessage:message:1266286":{"__typename":"ForumReplyMessage","author":{"__ref":"User:user:384097"},"id":"message:1266286","entityType":"FORUM_REPLY","eventPath":"category:home-wifi-routers/category:home-networking/category:English/community:ejquo23388board:en-home-networking-apps/message:1260509/message:1266286","revisionNum":1,"uid":1266286,"depth":7,"hasGivenKudo":false,"subscribed":false,"board":{"__ref":"Forum:board:en-home-networking-apps"},"parent":{"__ref":"ForumReplyMessage:message:1265755"},"conversation":{"__ref":"Conversation:conversation:1260509"},"subject":"Re: NETGEAR Genie is not connecting to router","moderationData":{"__ref":"ModerationData:moderation_data:1266286"},"body":"I'm using the latest version of Netgear Genie (v2.4.38) connecting to my NightHawk R8000 router and have the same problem.
The older Genie version works fine on my Mac, PC, and iOS device but now all three are not operational after the upgrade.
Clicking on Parental Control box in the center also gives me the \"You don't appear to be connected to the Internet\" error even though I'm typing this message on the same machine.
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