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dvluft's avatar
dvluft
Novice
Apr 01, 2015

Netgear Genie reboots my PC

I installed Netgear Genie version 2.3.1.57 on my Windows 8.1 Pro computer so that I can setup parental controls. Since installing Netgear Genie, my computer reboots after it is idle for some period of time.

1. Is this a known problem?
2. How can I eliminate this problem (other than uninstalling Netgear Genie)?
3. Is this product still actively developed/maintained? I've noticed other problems with the application.

Genie

4 Replies

  • microchip8's avatar
    microchip8
    Master
    Apr 01, 2015
    if i may ask, what leads you to conclusion that Genie is the actual cause for your reboot problem?
  • HiSpeed's avatar
    HiSpeed
    Guide
    Apr 01, 2015
    Hi,

    If it works like the one for Android Tablet uninstall it... :D
  • dvluft's avatar
    dvluft
    Novice
    Apr 02, 2015
    microchip8 wrote:
    if i may ask, what leads you to conclusion that Genie is the actual cause for your reboot problem?


    My computer was working fine for months. The reboot problem started after installing Netgear Genie, so I uninstalled it after a couple of days. My computer was working fine again, so I reinstalled Netgear Genie and the problem returned. No other software was installed during this period, so I concluded Netgear Genie is the cause.