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Forum Discussion
Netgear Genie v. 2.4.3 for iOS 10
Having a few problems with the Network Map. 1) The iOS app does not see the saved changes made on the Netgear R7800 web interface. So its like starting from scratch when you use the iOS mobile a...
Hi Zonker,
1. This is a limitation of the app since the changes (name, device type, etc.) are saved on the device only and is not synced up to the web UI and/or any other device in the network.
2. Let me check on this.
Regards,
Dexter
Community Team
Hi Zonker,
1. Please try updating to the latest version (2.4.38) of the iOS app.
2. I have done my own tests and did not encounter any issues. I was able to modify the device names on the network map and did not lose it even after logging out then back in again using iOS version 10.0.2 and genie versions 10.4.34 and 10.4.38. The device names did sync across the devices in the network.
3. As for the R7800 icon on the Network Map, we will be checking with engineering regarding this.
Regards,
Dexter
Community Team
No luck on either an iPad mini 2 or iPhone 6.. everytime I close the network map, it loses the changes I make to device names. Am I missing something? Is there a save button I need to press? All I have is the close button on the dialog box which I assume closes and saves.
Thanks,