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R7800
3 TopicsNetgear Genie v. 2.4.3 for iOS 10
Having a few problems with the Network Map. 1) The iOS app does not see the saved changes made on the Netgear R7800 web interface. So its like starting from scratch when you use the iOS mobile app. This would be just an inconvenience if the app would save the changes you make to the Network Map, but it doesn't. Any changes made to the network devices (name, type, etc..) do not get saved when exiting. Not sure if it ever did, but it should at least save the changes and them store them off in iCloud data so if you switch devices from iPhone to iPad they will appear across devices if it can't read the changes from the R7800 directly. 2) In the release notes for Genie v 2.4.3 on iOS it said that the icon for the R7800 was changed to reflect the device. While this is true on the iPad, it is not true for the iPhone version. I have downloaded the latest release 2.4.34 and it is still a problem. I have also tried deleting the app and reinstalling, but this did not fix any of these problems. Z4.3KViews0likes6CommentsR7800 - Unable to login to OpenDNS / Parental Controls
I have followed the various support instructions but have failed to get Genie to log into OpenDNS. I receive the following: There was an error signing in, please make sure you're connected to the Internet and try again. I managed to log in from my IPAD once and created an OpenDNS account. All seemed fine but now I am unable to access parental controls on Windows or IOS. I have even deleted my OpenDNS account and recreated it using Genie - did not work. I have tried creating an account directly on OpenDNS - did not work. I can however log in directly to the OpenDNS site. Very frustrated as I purchased my R7800 router specifically for the parental controls. Firmware version is: V1.0.2.0410KViews1like38CommentsParental controls not working on any of my two NETGEAR routers
Hello, I have setup Parental Controls on my two routers (Nighthawk R7800 and WNDR4300). In https://netgear.opendns.com I can see the two devices. Even if I set the filtering level to "high" and it is clearly marked as "enabled" in Genie, no site is ever blocked on any of my wifi devices connected via these two routers (Android, OSX, iPhone). Am I doing something wrong or is it really the case that parental controls do not work on Netgear routers? Note that the latter would be very disapponting (and triggering an immediate action to buy a different router). Please help. Best regards MarekSolved7.9KViews0likes6Comments