NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.

Forum Discussion

dnbspider86's avatar
dnbspider86
Aspirant
Nov 20, 2022
Solved

Netgear nighthawk app no speed test

This morning I went to do a speed test thru the nighthawk app and it has disappeared, I’ve tried everything and nothing is working, is there anything else o can do?
  • I've seen other reports of that as well. 

    I usually don't recommend using the built in speedtest anyway. I prefer people test with a pc/laptop hardwired into the router. Tends to be more accurate. 

5 Replies

Replies have been turned off for this discussion
  • plemans's avatar
    plemans
    Guru - Experienced User

    I've seen other reports of that as well. 

    I usually don't recommend using the built in speedtest anyway. I prefer people test with a pc/laptop hardwired into the router. Tends to be more accurate. 

    • dnbspider86's avatar
      dnbspider86
      Aspirant
      I’ll stick to that method, thank you! It’s just so nice and convenient when it was in app haha
    • Housedoc4041's avatar
      Housedoc4041
      Initiate
      No offense, but how is this a “solution”? The Speedtest (accurate or not so much) is gone from the app as an option and the “solution” is, yeah I’ve heard that but it wasn’t accurate anyway? Just strange how it just disappeared from the app and no one knows anything about it.
      • LethalHogue33's avatar
        LethalHogue33
        Initiate
        Mine is missing as well i noticed it a few days ago. I called and they told me it’s because my router security service was up and needs to be renewed and that it was a perk of that service. Also to renew it was like 200 bucks for 3 years or like 2800 for lifetime or something crazy like that. Yep I laughed and hung up.

        Xr500
        V2.3.2.134