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sidkat's avatar
sidkat
Aspirant
Feb 23, 2023

NEtgear NightHawk App

Since the update from 2/23/23 when I re-downloaded my NightHawk app the only thing it shows is my CAX30 is connected locally. I can't check my internet speed, metered connections or what devices are at 2.4 or 5Gh. Is there someway to fix this?

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  • michaelkenward's avatar
    michaelkenward
    Guru
    Feb 24, 2023
    sidkat wrote:

    Since the update from 2/23/23 when I re-downloaded my NightHawk app the only thing it shows is my CAX30 is connected locally.

    Are you talking about Anywhere Access?

     

    Which version of the Nighthawk App? iOS? Android?

     

     

     

     

  • sidkat's avatar
    sidkat
    Aspirant
    Feb 24, 2023
    Version 2.24.0.44 on iOS says Anywhere Access. It just says connected locally and can’t use any features of the app. I honestly don’t recall it saying Anytine Access before. I used to just hit the app icon and all the features would show.
  • FURRYe38's avatar
    FURRYe38
    Guru
    Feb 24, 2023

    What Firmware version is currently loaded?

    If v2.x please use a wired PC and web browser to downgrade the modem to v1.4x FW

    sidkat wrote:

    Since the update from 2/23/23 when I re-downloaded my NightHawk app the only thing it shows is my CAX30 is connected locally. I can't check my internet speed, metered connections or what devices are at 2.4 or 5Gh. Is there someway to fix this?