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richiekess's avatar
richiekess
Initiate
Jul 27, 2018

Netgear Readyshare USB doesn't complete install

I have all updated software and firmware, on the router, computer, etc. I just purchased the 7000P a week ago and cannot install the Readyshare Printer Utility (2.40). I am running High Sierra, again with EVERYTHING up to date. No matter how many times I try, I cannot get the install to work right. It tells me that the install was incomplete and to reinstall.

3 Replies

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  • DexterJB's avatar
    DexterJB
    NETGEAR Moderator
    Aug 01, 2018

    Hi richiekess,

     

    Welcome to the community!

     

    I have sent you a message. Please check your inbox.

     

    Regards,

     

    Dexter
    Community Team

    • jemoore's avatar
      jemoore
      Aspirant
      Aug 08, 2018
      I am having the same problem except with the new model R6250. Running High Sierra and 2.40 control center says install incomplete after multiple tries/restarts.
      • richiekess's avatar
        richiekess
        Initiate
        Aug 08, 2018

        It has been resolved for me. I don't know why Netgear doesn't reference the issue in the instructions or build someting into the install app to advise you.

         

        Go into System Preferences/Security and Privacy, and under the firewall or privacy, I think, and you need to allow the app to complete install.