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Forum Discussion
Netgear router is not found or not supported
Wnr2000v5
Today I went to change my password on the genie and it gave me the above message after trying to use the admin and password login it's never asked me to do this before to log into the router when I'm changing my password nothing has been changed on my system.
Today I went to change my password on the genie and it gave me the above message after trying to use the admin and password login it's never asked me to do this before to log into the router when I'm changing my password nothing has been changed on my system.
1 Reply
Hi misblonde1977,
1. On which device (PC, Mac, Android, iOS) do you have the NETGEAR Genie app/program installed?2. The device model is not on the list of officially supported devices of NETGEAR Genie linked below.
Regards,
Dexter
Community Team
