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jmass77651's avatar
jmass77651
Aspirant
Nov 01, 2020

Nighthawk ac2600 app installation on second device

I tried installing the app on my new phone and got to the login page where it says admin and password, And default is password so why“ password and it tells me it is wrong. It says username admin and the forgot password button is useless. But it tells me password is not correct after I push enter.I even scanned the QR code and it says page cannot be displayed. Just trying to put the damn app or router on new phone without having to reset the whole router, if there is a wsy??

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  • Christian_R's avatar
    Christian_R
    NETGEAR Employee Retired
    Nov 05, 2020

    Hello jmass77651, 

     

    Were you able to log into the Nighthawk app? I would suggest a factory reset on the router so that you're able to use the default credentials to login. 

     

    Christian 

    • jmass77651's avatar
      jmass77651
      Aspirant
      Nov 14, 2020

      Thank you Christian, but no! I didn't want to factory reset but it's looking like I will have to get up in the attic and find my box lol. Thanks again for your advice!!

       

      Johnny

      • michaelkenward's avatar
        michaelkenward
        Guru
        Nov 15, 2020
        jmass77651 wrote:

        ....  it's looking like I will have to get up in the attic and find my box lol.

        Can you access your box from the desktop genie or any other device?

         

        If so, you may be able to reset the thing without having to crawl around in the attic.

         

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