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Forum Discussion
smoke_showin
Oct 21, 2022Tutor
nighthawk app anywhere access failure
What is going on with Anywhere Access? I have multiple routers that was all working fine a couple weeks ago. I can’t enable, disable, or see my routers anymore. All it says is something went wrong. Pl...
- Oct 25, 2022
smoke_showin wrote:
It has to be the app.Which is something that you have not told us about in this one-way "conversation".
smoke_showin
Oct 23, 2022Tutor
R7800s both routers are up to date. R7800-V1.0.2.90. However. A week or two ago. There was a different kind of update. I can’t remember what exactly it said but it ain’t worked since then. And it didn’t change firmware versions
michaelkenward
Oct 23, 2022Guru - Experienced User
smoke_showin wrote:
R7800s both routers are up to date. R7800-V1.0.2.90. However. A week or two ago. There was a different kind of update. I can’t remember what exactly it said but it ain’t worked since then. And it didn’t change firmware versions
Perhaps you are referring to the "language". That seems to be related to the language of the browser graphical user interface (GUI).
This has been known to get "disconnected" from the firmware. There have been temporary issues like that in the past.
Try reinstalling the current firmware.
How do I manually upgrade firmware to my NETGEAR router? | Answer | NETGEAR Support
Anywhere Access works fine here in the latest R7800 firmware and the Android app.
- smoke_showinOct 25, 2022TutorBrand new update. And still don’t work. Anywhere access was great now it’s a joke. I’m sure they turned it off or something to force you to upgrade.
- michaelkenwardOct 25, 2022Guru - Experienced User
smoke_showin wrote:
Brand new update. And still don’t work. Anywhere access was great now it’s a joke.Anywhere Access still works here on my R7800 and R7000P.
My access is through a couple of Android devicess. App version 2.20.3.2515
I can even use ReadyCLOUD, another service that requires the MyNetgear cloud intermediary.
Can you login to MyNetgear on your mobile device?
Did you try reinstalling the firmware? (See above.)
While there have been issues with Anywhere Access, there haven't been that many recently. iOS devices have had hiccups but it isn't down to the router so much as fund and games at Apple Towers.
smoke_showin wrote:
I’m sure they turned it off or something to force you to upgrade.The main change on that front was a year or so ago when Netgear's partner withdrew from the free parental controls service. (You can still get it to work after a fashion.) And the introduction of subscriptions for parental controls and security (Armor). These show up in Anywhere Access: I just ignore them.
- smoke_showinOct 25, 2022TutorIt has to be the app.