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Forum Discussion
ValEricson
May 16, 2020Initiate
Nighthawk app doesn’t support my Nighthawk router?
Downloaded the Nighthawk app for my C7500 router. Thought I could use it like I did with Genie for my old Netgear router. The app says my router was not supported. And I thought a Netgear Nighthawk app was intended for a Netgear Nighthawk router. Not so much? Any thoughts?
3 Replies
- plemansGuru - Experienced User
I believe the modem/router combo devices still need to go through the genie app.
- ValEricsonInitiate
Tried to go back to Genie, but it would not accept the default user name/password; admin/password. so I cannot use that app or the Nighthawk app.
- plemansGuru - Experienced UserYou can't use it because the password has been changed?
Or you can go through the password recovery option?
or reset it so you get back to defaults?