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ValEricson's avatar
ValEricson
Initiate
May 16, 2020

Nighthawk app doesn’t support my Nighthawk router?

Downloaded the Nighthawk app for my C7500 router. Thought I could use it like I did with Genie for my old Netgear router. The app says my router was not supported. And I thought a Netgear Nighthawk app was intended for a Netgear Nighthawk router. Not so much? Any thoughts?

3 Replies

    • ValEricson's avatar
      ValEricson
      Initiate

      Tried to go back to Genie, but it would not accept the default user name/password; admin/password. so I cannot use that app or the Nighthawk app. 

      • plemans's avatar
        plemans
        Guru - Experienced User
        You can't use it because the password has been changed?
        Or you can go through the password recovery option?
        or reset it so you get back to defaults?