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Forum Discussion

Soulburnxl's avatar
Oct 29, 2020
Solved

Nighthawk app white screen blocking login

Iphone 8, there is a white screen blocking the login screen in the app. I can move it a little with my fingers but can’t login.
Anyone else have this issue/solution?
  • For us this morning the white screen was gone and we could login. Maybe they do read these forums, thanks.

4 Replies

  • Yes! I just got a device and I can't even set it up. So frustrating. I've tried uninstalling and reinstalling the app. Nothing works.

    • ceners's avatar
      ceners
      Initiate

      I tried logging in with an iPad and that worked just fine. Not ideal, but at least I got access to the system.

      • Soulburnxl's avatar
        Soulburnxl
        Tutor
        For us this morning the white screen was gone and we could login. Maybe they do read these forums, thanks.
  • I have the same problem with the Orbi app used with an iPhone 11. I have tried to uninstall and reinstall the app, but it is the same - a white screen is blocking the "login/create a new account" options. I can also move it areound with my finger, but I cannot enter any details.