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Trndkil3's avatar
Trndkil3
Aspirant
Oct 21, 2019

Nighthawk App

When using the android Nighthawk app remotely or locally the device manager does not show a pause/unpause toggle for any device on my network. What is the problem? I have reinstalled and restarted everything on the network who knows how many times. All firmware is updated to current as well. I am at a loss....

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  • schumaku's avatar
    schumaku
    Guru
    Oct 21, 2019

    Looks like an interoperability issue with the Nighthawk App (looks like Android, exact version?) and the router firmware (exact version?).

     

    When accessing the router Web UI on a browser -> Attached Devices ... are the devices shown correct (and not as "unknown")? Is the control available and working there?

     

    ChristineT another bug for the list...

    • Trndkil3's avatar
      Trndkil3
      Aspirant
      Oct 22, 2019
      My firmware version for my router is v1.0 1.50 and I'm on Android 9,One UI 1.5
      All forms of logged into router have no option for toggle pause/unpause either from a browser, my phone, or the windows netgear app on my laptop. There simply is nothing to toggle.
      • schumaku's avatar
        schumaku
        Guru
        Oct 22, 2019

        Just in case: The router isn't possibly operating in pure wireless access point mode?

         

        You might want to try the unbiquitous Netger problem reoslution approach and do a factory reset of the router, and reconfigure from scratch and re-test. If this does not resolve the issue(s) - clearly a router firmware issue.  Why oh why I'm not wondering anymore about this mess ChristineT ?