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Myronjax1953's avatar
Myronjax1953
Aspirant
Dec 13, 2022
Solved

Nighthawk Mobile App device manager

Hello. I have a Nighthawk R7000 router. While using the mobile app, i have discovered that, under the Device Manager, all of my connected devices have an "allow access" button except one. It's description is "Unknown", and has a much higher link rate ( 866 Mbps vs 144 Mbps ) than the other connected devices. I'm feeling that this is a red flag for some nefarious activity-I've never been hacked but as much as i'm online, I've always felt it was just a matter of time. Can some of you talk me off the ledge, and, hopefully, explain why, of my connected 14 devices, only one doesn't give me the access to block. Thank you for any help.

Jim in Illinois

 

 

  • Myronjax1953's avatar
    Myronjax1953
    Dec 14, 2022

    Michael,

    did some sleuthing and....the answer was right under my nose...kinda. Turns out that the iphone-my iphone-the iphone in my hand that has the Nighthawk app telling me there is an unknown device i cant block hooked up to my local WiFi network-that iphone is the "unknown" device that i'm looking forđŸ€Ł Apparently, the latest IOS's have a "Private WiFi" address, and the default setting is "on"...wait-just figured it out.  The app wont give my access to block wifi access to "myself"- would be kinda dumb. That's why there is no "block access" button. Problem solved. Thanks for pointing me in the right direction (MAC address). Appreciate the help!

     

    Jim

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  • michaelkenward's avatar
    michaelkenward
    Guru
    Dec 13, 2022

    What do you see when you look at the browser graphical user interface (GUI) and its lust of Attached Devices? It could reveal a MAC Address that you can track down.

     

    One problem is that there can be various hidden, and legitimate, wifi sources from odd devices.

     

     

    • Myronjax1953's avatar
      Myronjax1953
      Aspirant
      Dec 13, 2022

      Michael,

      Thanks for the suggestion! In the App's device manager, each device does give you it's IP address, as well as it's MAC address. I'll do some sleuthing with the various WiFi connected devices in my house and see if i can find and identify each. Thanks!

       

      Jim