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Forum Discussion
jmwatt1234
Jun 16, 2023Aspirant
Nighthawk RAX120 - unable to login to router from Edge browser
Recently install Nighthawk RAX120 router. I have been attempting to login from Edge browser. I did have a successful login from the web browser - but now get "authorization issue" at login - changed pw a few times, but this did not solve the authentication issue - any suggestions?
apologies - i meant to type in "netgear modem"
I have resolved my login issue
I did an admin password change from a web browser - turns out, the web browser login did NOT display pw error - i had entered an alpha only pw - maybe there was a pop up with the error? i usually block pop ups from the browser-so the error could have been a pop up message box
From my iPhone app the login update displays the rules for valid login-so from the web i entered pw according to the rules from iPhone app- and login from web was successful
so could have been a "popup blocker" on situation....
Thanks again for responding
8 Replies
- plemansGuru - Experienced User
Did you try a different browser?
Also, when you changed the password, did it meet minimum requirements?
Tried a simple factory reset/reinstall?
- jmwatt1234Aspirant
Tried Firefox and Brave
New pw was valid
thanks for responding
- plemansGuru - Experienced User
what modem/gateway is it connected to?
Might try a simple factory reset/reinstall
- FURRYe38Guru - Experienced User
Be sure you clear out all browser caches and any saved password profiles in the browser before going to the routers web page.
Try a different browser.
Factory reset the router and setup from scratch.
- jmwatt1234Aspirant
Hi - thanks for responding
I recently solved the issue
When I entered a new pw from the web browser I entered an invalid pw - I suspect that the browser may have responded with a pop up error, but I have pop up blocker- so I mistakenly thought my invalid pw was valid
I discovered the pw rules while using the iPhone app-so i just had to reset the pw to a valid pw