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Forum Discussion

Wins10P's avatar
Wins10P
Tutor
Jul 01, 2020

No Device Names

I am running firmware version: 1.0.2.130
App version 2.5.4.0

I had to update my router because it just wouldn’t work. It stopped sending data, I reset it and updated the firmware. My previous version automatically had the product names attached to the IP. Now after the update I don’t have the names associated to the address. How do I get the names back to show next to the IP?

2 Replies

  • Christian_R's avatar
    Christian_R
    NETGEAR Employee Retired

    Hi Wins10P, 

     

    Have you had a chance to reinstall the Nighthawk app or try another mobile device? 

     

    Christian 

    • Wins10P's avatar
      Wins10P
      Tutor
      I did, seems to be an update issue. I ended up buying a Mesh, then the RAX75 after finding the mesh flopped big time. They both immediately pre-filled the devices.