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Forum Discussion
No Drop Down Option in Genie for Remote Access
Hello, I am able on one of my computers at work to remorely access my router via the Genie app. I can also remotely access it via the iOS Genie app as well (Mac OS). On one computer in particular I ...
That’s because I’m on my works network.
Hi techmasterflash,
1. What version of the Genie app do you have installed?
2. Is it the same version on the other working computer?
3. What macOS version is the computer using (on the working and non-working)?
4. Have you tried uninstalling an re-installing the app?
Regards,
Dexter
Community Team
- I tried everything. Both Macs running High Sierra. I set up DDNS and VPN and am now able to access remotely.
Best
Derek