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Forum Discussion

Thomas-Miller's avatar
Sep 16, 2020

Only shows 16 devices connected so i cant disable ones not showing.

The app shows 16 devices connected, none of which are my sons PS4 which is actively online as I type this. Of course with school starting I want to be able to disable any late night gaming but I can't as neither the wifi connection nor wired connection is listed. Please help.

3 Replies

  • 1. how is the ps4 connected to the router?

    2. what modem are you using? 

    3. is it listed under access control? 

    • Thomas-Miller's avatar
      Thomas-Miller
      Aspirant
      Cable internet (Spectrum) > Arris Surfboard SB6190 > R7000P.

      PS4 while it is wifi it is primarily wired as plugged into the back of the R7000P in one of the Ethernet ports.

      I apologize but I don't see where 'Access Control' is. I am using the Netgear Nighthawk app on Android.
      • plemans's avatar
        plemans
        Guru

        try logging in through the browser and accessing it that way