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Rhyalus's avatar
Rhyalus
Apprentice
May 23, 2017

Parental Control R7000 - Interesting

Hello All,

 

New R7000 here - and parental control with OpenDNS is working fine.

 

However, I downloaded the Netgear Genie on my iPad Air 2, and I have made a change that I don't see on the router:  On the network map, I selected the iPad I was using, and there is a button for "parental controls".  I changed the Default level to "none".

 

Now, this iPad is able to access the internet in all its ugliness without a problem.  :-)

 

However, I don't see how this was done?  There are no bypass accounts, and no settings on the router itself that I can see have been changed.

 

Any ideas?

 

Thanks,

R

 

 

Genie

4 Replies

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  • DexterJB's avatar
    DexterJB
    NETGEAR Moderator
    May 30, 2017

    Hi Rhyalus,

     

    1. What is the firmware version of the router?

    2. What version of the NETGEAR Genie app do you have installed?

    3. Have you tried re-installing the app?

    4. Does the issue persist on your other device (iOS, Android, computer)?

     

    Regards,

     

    Dexter

    Community Team

    • Rhyalus's avatar
      Rhyalus
      Apprentice
      May 31, 2017

      Hello,

       

      1. V1.0.8.34_1.2.15

      2. iPad v 2.4.38 Netgear Genie

      3. Why?

      4. It isnt really a problem.  The netgear genie seems to have allowed the ipad "through" the parental controls... but...how?  How would I do the same thing through the netgear admin or opendns login?

       

      I am trying to figure out why it works...

       

      Thanks,

      R

       

    • DexterJB's avatar
      DexterJB
      NETGEAR Moderator
      Jun 08, 2017

      Hi Rhyalus,

       

      This is part of the LPC (Live Parental Control) feature of the device which will allow a per device filtering level. This is done through the OpenDNS servers. You can log in to https://netgear.opendns.com/sign_in.php to manage the settings if you have already configured your account. The links below may help out in providing an overview on some of the features.

       

      http://kb.netgear.com/app/answers/detail/a_id/25687

      http://kb.netgear.com/app/answers/detail/a_id/29913

       

      Regards,

       

      Dexter

      Community Team

      • Rhyalus's avatar
        Rhyalus
        Apprentice
        Jun 20, 2017

        Hi Derek,

         

        Thanks for the reply.

         

        I logged into opendns and there are no device controls there on the website - just the ability to create bypass accounts.  There is also nothing on the router itself.

         

        In my mind it has to be some token on the device itself.  I will do a little more research.

         

        Thanks,

        Marc