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Forum Discussion

marekproc's avatar
marekproc
Aspirant
Sep 17, 2016
Solved

Parental controls not working on any of my two NETGEAR routers

Hello,   I have setup Parental Controls on my two routers (Nighthawk R7800 and WNDR4300). In https://netgear.opendns.com I can see the two devices. Even if I set the filtering level to "high" and i...
Genie
R7800
WNDR4300
DexterJB's avatar
DexterJB
NETGEAR Moderator
Sep 19, 2016

Hi marekproc,

 

1. Do you have both devices as routers or is one setup as an AP?

2. What are the firmware versions of each device?

3. Are the DNS values on the device UI's set to the OpenDNS values of  208.67.222.222 and 208.67.220.220?

4. Have you tried setting the filtering level using the NETGEAR Genie app/program on your devices?

5. There are instances that the filtering does not take effect immediately right after setup since it will need to sync up with the OpenDNS servers.

 

Regards,

 

Dexter

Community Team

Norvell1984's avatar
Norvell1984
Aspirant
Oct 28, 2016

My nightHawk ac1900 r7000


Make sure the device UI's are set to the OpenDNS values of  208.67.222.222 and 208.67.220.220.....

 

How do I change them to ththat if they are not? I created an OpenDNS through Netgear's Genieapp and nothing is happening.

Does this feature work through the DSL or does each computer have to be set up individually?

I would like to save the hassle of arguing with my little ones about why I am blocking porn sites and such even if they do not go to them.