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Forum Discussion
Phone app
I have a R7000 router and the phone that I used to setup the router with no longer works. I have a new phone am I wondering can I install the app again on new phone and would it just automatically au...
If you have a new phone and install the NH app, you should be able to log into the app with the NH email account you used first, then the app will as you the log in information for the router, so 'admin' and the password used to log into the routers web page.
Be sure to disable any MAC Address randomizers on phones and pads while at home:
NETGEAR Mobile Applications and Android/Apple/Windows Devices FAQ | NETGEAR Communities
If you don't know the admin password of the router, try the recovery using a PC and web browser option with router.
If this fails you'll need to factory reset the router and setup from scratch, either using a PC and web browser or the NH app.
What would be the instructions for recovery using PC and web browser?
An thank you for the help!