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Forum Discussion

r7000_nooby's avatar
r7000_nooby
Aspirant
Jun 14, 2018

R7000 Nighthawk Readycloud setup won’t allow read/write.

Windows 10/Windows 7/Linux, home network only, with latest firmware as of 06/13/2018   I have set up Readycloud, have a ReadyCloud account, and am able to login in to it from a browser. After l...
Troubleshooting
michaelkenward's avatar
michaelkenward
Guru - Experienced User
Jun 15, 2018

What firmware version do you have on the device? A number is more useful than "the latest". (It may not be by the time people read this.)

There can also be newer versions, or "hot fixes", that do not show up if you check for new firmware in the browser interface.

  • r7000_nooby's avatar
    r7000_nooby
    Aspirant
    Jun 15, 2018

     FIRMWARE VERSION

    V1.0.9.32_10.2.34

    Good enough?

    Installed the the day I updated to the ‘latest’ firmware!And made the OP to this thread on 06/13/2018 IIRC.

     

    and IMO, if there are ‘hotfixes’ then Netgear should be informing us.... just saying

     

    And firmware should not be a condition of how ReadyCloud works. Again IMO.

    I have been trying to get that thing to show my files/folders for over a year! And all I get are  those icon symbols that go nowhere and do nothing.

     

     
    • michaelkenward's avatar
      michaelkenward
      Guru - Experienced User
      Jun 15, 2018
      r7000_nooby wrote:

      and IMO, if there are ‘hotfixes’ then Netgear should be informing us.... just saying

       

      Hotfixes are "work in progress". Ready for people to use, but not tested enough to release them into the update process.

       

      If don't want to look for them, just wait until they arrive in the official channels.

       

      r7000_nooby wrote:

       

      And firmware should not be a condition of how ReadyCloud works.

       

      Firmware is the software, in effect the "operating system", that makes your hardware work. Of course it affects how ReadyCLOUD operates. No firmware = no ReadyCLOUD. Broken firmware = broken ReadyCLOUD

       

       


      I have been trying to get that thing to show my files/folders for over a year! And all I get are  those icon symbols that go nowhere and do nothing.

       

      What are these "icon symbols? I suspect a configuration issue at your end.

       

      ReadyCLOUD isn't the easiest thing to set up. It requires various steps. It is hard to diagnose where things may have give wrong with so little to go on.

       

      I assume that you have your router registered in the router.

       

      Have you installed the ReadyCLOUD software?

       

      Did you factory reset the thing after the latest firmware update?

       

       

       

       

      • r7000_nooby's avatar
        r7000_nooby
        Aspirant
        Jun 16, 2018

        http://readycloud.netgear.com/client/en/router-setup.html

        I have done everything outlined on this ‘netgear readycloud’ setup page.

        it doesn’t mention spending 40 days and 40 nights making screenshots so I can get MY settings back after a reset!

        And no, I don’t have ‘Readycloud’ software that I am aware of and that is not mentioned as a requirement either in the router setup nor the afore mentioned Readycloud set up page(see above).  WHERE IS IT? WHY WOULD/SHOULD I NEED IT?

         

        The icon symbols I see are a neat little image of the R7000 router with antennas and another nest little image if a folder with my USB storage name under it. And as stated clicking on the ‘routrer’ to show the ‘share name’ in the right side will show the share, BUT selecting it DOES NOTHING, ZIP, NADA, ZILTCH.

         

        And I ASSUME my router is registered in the router or I would not be able to access it.

         

        i can get to the share drive via http and ftp but that only allows read, and NOT write to it.