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Forum Discussion
dganoung
Dec 03, 2022Follower
R7000
When I open the app on my phone I get a sign in page with ‘admin’ in the user name which I cannot erase or override. Therefore I cannot use the app. If I select change password and click on the profile icon in upper right of screen it takes me to another sign in page which I can successfully sign in on but then it takes me back to the sign in page with ‘admin’ again and won’t allow me to open the app. How can I get around the ‘admin’ sign in page?
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- DexterJBNETGEAR Moderator
Hi @dganoung, the page that you are on where the username is pre-filled with 'admin' is where you input your router's admin password. The default password is the word 'password'.
Dexter
NETGEAR Team