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J-Router's avatar
J-Router
Follower
Sep 17, 2017
Solved

R7500 - AccessPoint configuration - no ReadyShare Vault possible

Hi,

due a change of the ISP I had to change the configuration of my Netgear R7500 to the AP configuration. Till this change I used ReadyShare Vault for backup and restore.

After the configuration change, the ReadyShare Vault does not detect any backupdrive anymore. The drive attached to the R7500 is still accessible and usable

 

The firmware is up to date, whats goinng wrong?

 

 

AccessPoint
Apps
Readyshare
Share
Vault
  • DexterJB's avatar
    DexterJB
    Sep 21, 2017

    Hi J-Router,

     

    Please try selecting the backup drive again by clicking on Backup > Rename Backup Drive > Select the detected drive.

     

    Regards,

     

    Dexter

    Community Team

2 Replies

  • DexterJB's avatar
    DexterJB
    NETGEAR Moderator
    Sep 21, 2017

    Hi J-Router,

     

    Please try selecting the backup drive again by clicking on Backup > Rename Backup Drive > Select the detected drive.

     

    Regards,

     

    Dexter

    Community Team

    • DexterJB's avatar
      DexterJB
      NETGEAR Moderator
      Sep 25, 2017

      Hi J-Router,

       

      I would like to follow up and check if you are still experiencing the issue.

       

      Regards,

       

      Dexter
      Community Team