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Forum Discussion
Toonaway
Dec 30, 2016Guide
R7800 - Unable to login to OpenDNS / Parental Controls
I have followed the various support instructions but have failed to get Genie to log into OpenDNS. I receive the following: There was an error signing in, please make sure you're connected to the I...
BigJack
Feb 08, 2017Aspirant
Finally I made it by resetting completely the router. Thank you all for rhe support.
- PS8525Feb 08, 2017Tutor
When you say resetting do you mean restoring to factory default and setting the router up again. What version of firmware are you using?
Thanks.
- MontyTheLab2Apr 11, 2017Guide
When is Netgear going to fix this?? I specifically bought this router for the parental controls and I have been trying to make this work for the last year? Come on guys...Let's come up with a solution here!!??
- MontyTheLab2Apr 11, 2017Guide
FYI...having a 15 digit password with OpenDNS does nothing as I have read in other threads. Just wanted to share that. I have been trying to make this work since 9/2016. I bought a Like New router off of Amazon from what I thought was an authorized reseller so I never received ANY support from Netgear. Big mistake on my part.