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Forum Discussion
R7800 - Unable to login to OpenDNS / Parental Controls
I have followed the various support instructions but have failed to get Genie to log into OpenDNS. I receive the following: There was an error signing in, please make sure you're connected to the I...
Additionally, just an FYI - the support guys that I have spoken with seem unaware of the scale of the problem and perhaps would do well to take note of posts such as this on THEIR forum.
No doubt...this is ridiculous that they allow a problem like this to fester without any resolution.
I really don't get why Netgear acts like this isn't an issue. Litterally cannot get this to work for more than an hour. I set up parental controls. They work. I go back into genie and parental controls are now off. I try logging into parental controls with the exact same username and password that JUST WORKED and it states "please check your internet connection". It's mind blowing since I can be streaming a video on my other monitor and the entire house is online but this app acts like there is no connection. I've done everything suggested in thy myriad of forums. Stupid stupid 15 digit password which let me tell you doesn't matter one bit. Ok I did that. Same thing. I factory reset and go through it again. I can reproduce this issue every time. It's the same every time. I think it's a firmware/genie combination issue. Why can't they do this through the webpage rather than this odd 2ndary app? Keep hoping that an update fixes it but again been dealing with this over a year. Here's a clue DD-WRT works perfectly fine. I'm resigned to using a 3rd party firmware which slows down NAT but I can't trust this router/software to do what it says on the box. I also tried android,ios,osx,and windows and they all do the same thing. It's not an OS issue. Its' either genie or the firmware. I think they need to scrap the entire system and reconfigure it but doubt that will happen. I guess I'll live with this until I can build a PC router and just use this for the wifi and a switch and turn off all routing. Sad.