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Forum Discussion
R8500 - Unable to register router for remote access in Genie app
Unable to successfully register my R8500 router with Genie remote access. I get the prompt that my router is unregistered but when I try I get a unsuccessful error message telling me to try again la...
Still broken months later...
Same error message "enable failed" "server error"
Saw the Alexa integration and thought I would check it out the remote access function again.
As a matter of fact no cloud functions work any longer.
Now connecting the R8500 to ReadyCloud keeps failing...
I had to factory reset my device because of firmware v1.0.2.100 seems to have broken port aggregation with my ReadyNas
Since then I cannot connect the router to ReadyCloud again.
If I had to take a wild guess I would think that the R8500 is only allowed to register once.
And factory resetting the device is messing up my ablity to gain remote access again.
This is only reasonable explanation for the constant issue trying to connect to cloud services..