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R8500
2 TopicsR8500 - Unable to register router for remote access in Genie app
Unable to successfully register my R8500 router with Genie remote access. I get the prompt that my router is unregistered but when I try I get a unsuccessful error message telling me to try again later. I have been trying for weeks... On both WIndows & Mac I get the same unsuccessful message. The Netgear documentation states it can be done on iOS but nothing appears after login in the list to register. I had no issues registering the R8500 or RN212 with ReadyCLOUD. Which leads me to believe there is an issue with the Netgear Genie App. **I am in network when when trying to register and the device has been factory reset before. I have been the one and only owner of this router. I had stopped using it for a while but the bugs seem to be resolved with the WIFI so I am trying to utilize it again. Using the same email address I used when I previously registered it with.4KViews0likes6Comments