NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.
Forum Discussion
RN10200-100AJS. Forgotten Username and Password
I'm helping my father update his router after the security update, and while trying to do so the default admin/password didn't work! I have come to realize that he has forgotten not only the password but he has also forgotten his answers to his security questions! i read through a couple of these forums and a lot of them said that you should reset the router to its factory settings, which i did, but the admin/password default still isn't working! am i just stupid or is this totally playing mind games with me? help would be appreciated!
2 Replies
Replies have been turned off for this discussion
Hi jf12345,
1. To confirm, you are attempting to login to the R8000?
2. If yes, the link below may help out.
http://kb.netgear.com/app/answers/detail/a_id/9665
Regards,
Dexter
Community Team
How are you going into the device? Wired or wifi?
Remember, if you are doing things with wifi, that uses a different set of passwords.
What device are you talking about? The RN10200 (your subject) is a ReadyNAS 100 Series 2- Bay box. Your footer says R8000, which is a router.
You have also posted your question in the section devoted to the apps that Netgear supplies for managing things. If you want more people to see it, try a section where they support whichever device you are trying to fix.
