NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.
Forum Discussion
RBKBNG
Mar 28, 2026Aspirant
Scam number in your password reset email
Trying to set up Nighthawk app on new phone and somehow my password wasn't working. Got this email with a one-time code. It had this phone number to contact Netgear support and it took me to what...
FURRYe38
Mar 30, 2026Guru - Experienced User
Official NG support is thru here:
https://www.netgear.com/support/home/
Email, Phone and Chat lower in page in blue.
RBKBNG
Mar 30, 2026Aspirant
Hi, thanks for posting this, but the point was to alert Netgear to the fact that a number they are sharing with customers is being used by a scam. Is this just a community board? Is there a better place to share this with Netgear?
- schumakuMar 30, 2026Guru - Experienced User
RBKBNG wrote:
the point was to alert Netgear to the fact that a number they are sharing with customers is being used by a scam.
Is this suspect faux message still issued today? Short after having seen your post last week, had checked the "forgot password" in the Nighthawk App from Switzerland - nothing strange, just the ubiquitous
---
...
Verification Code: nnnnnn
If you did not make this request, you can disregard this email.
Thanks,
NETGEAR Support
P.S. This is an automated message, so please don't reply
---
RBKBNG wrote:
Is this just a community board?
As the name says, this is mainly community driven.
This doesn't imply no Netgear reps are potentially reading select sections.
Are you convinced your email system is reasonably secure, and your messages had not been tampered?