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Forum Discussion
Peavine
Feb 15, 2026Follower
Scammed!
I purchased a Netgear nighthawk model 84. last week. I scanned a QR code and go connected to a tech support firm called N-solutions. I went through their setup and was charged a user fee. I was able to get my router set up and WiFi working on all my devices. Later after doing some checking about N-Solutions (which I should have done first!) I read they are a scam outfit! I am concerned if they are able to connect to my system when my router is connected to my modem. I am presently direct wired to my modem, not via WiFi. I have changed some passwords already. Hope you can help for my security.
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- FURRYe38Guru - Experienced User
This n-soluions is NOT a vailid NETGEAR support facility. ONLY official support for NETGEAR is here:
https://www.netgear.com/about/contact-us/
Or here down in the BLUE section of this page for Phone, Chat or Email support:
https://www.netgear.com/support/home/downloads
Model 84 is not a valid model#. Please do not post product serial numbers in public forums for security reasons.