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Forum Discussion
JohnDebi
Feb 07, 2018Aspirant
Signing up for DNS
Trying to sign up for the OPENDNS account for parental controls. Keeps telling me 'action failed' after successfully creating username and password. Help!
Hi JohnDebi,
1. Please try using another device (iOS, Android, another computer).
2. What is the firmware version of the router?
3. Have you tried re-installing the app?
4. Are you able to login via a web browser (https://netgear.opendns.com/sign_in.php) using the credentials?
Regards,
Dexter
Community Team
3 Replies
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- JohnDebiAspirantTo be clear, Not a Netgear armor question, but I had to put a label in. I am trying to use the Netgear Genie app to sign up for the OpenDNS.
- DexterJBNETGEAR Moderator
Hi JohnDebi,
1. Please try using another device (iOS, Android, another computer).
2. What is the firmware version of the router?
3. Have you tried re-installing the app?
4. Are you able to login via a web browser (https://netgear.opendns.com/sign_in.php) using the credentials?
Regards,
Dexter
Community Team