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McPoop's avatar
McPoop
Aspirant
Dec 02, 2017
Solved

Strict NAT on PC-NightHawk R7000

A friend and I play Destiny 2 on PC. Getting a Strict NAT recent so tried checking genie app. Won't let me sign in on my PC but will on my phone. The phone app doesn't have access to 'Router Settings...
  • DexterJB's avatar
    DexterJB
    Jan 26, 2018

    Hi McPoop,

     

    1. Please try using the router's IP address (default is 192.168.1.1) and see if that works.

    2. Please try using another device (another PC, mobile) via a browser.

    3. You should be able to to get to the router's UI whether the device is wired or wireless.

    4. Once you have access to the router's UI, you may want to look into port forwarding for the issue you are facing with the game. Additional info from the game developers (port numbers, protocols) maybe needed. The link below may help out.

     

    https://kb.netgear.com/24289/

     

    Regards,

     

    Dexter

    Community Team