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Forum Discussion
Solved
This NETGEAR device is already registered to another account
hi
I got this message when I tried enable remote management on the netgear nightawk app on my iphone 7. I bought router brand new from the store and I don't recall registering this router previousl...
Yes if anyone is having registration issues please PM me so I am able to take care of the issue.
DarrenM
thank you guys. i will try to reach them
Yes if anyone is having registration issues please PM me so I am able to take care of the issue.
DarrenM
thank you for helping me to reach out Netgear support. they contact me and the first thing they want is proof of purchase !!!! my router is 2.5 year old so is out of warranty and I don't have a receipt. honestly what proof of purchase has to do with a error app???? I have one account with netgear and it shows one router registered with this account. the problem exists on netgear's server. I still can't use remote management feature on the app so is became useless.instead of fixing the problem they blowing off customers chasing proof of purchase !!!!
- I, too, am getting this message.
McClure77 wrote:
I, too, am getting this message...... and a lot has changed since the message from 21019 that you tagged on to.
As well as reading the previous messages here, try this:
NETGEAR Product Registration FAQ | Answer | NETGEAR Support
I'm not clear on what you have offered is of any help. Maybe things have changed, but clearly this message hasn't. I have had this router for years, and now it won't let me turn on the remote management. I probably should just replace it, anyway.
