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Forum Discussion
unable to access guest account from app
Since the update from the old Genie App (purple one) to this blue one I've been unable to turn the guess account on and off from my app.
When I swipe it across then push save to change settings it says " unable to change settings. My router model is DGND3700v2. I am able to enable and disable guest account on my PC computer but not the Genie app anymore. Please help as I loved this app when it was the old version, it worked so well. Look forward to your reply. Many thanks, Paula.
When I swipe it across then push save to change settings it says " unable to change settings. My router model is DGND3700v2. I am able to enable and disable guest account on my PC computer but not the Genie app anymore. Please help as I loved this app when it was the old version, it worked so well. Look forward to your reply. Many thanks, Paula.
1 Reply
Hi Pandi,
We will look into this. In the meantime, you can install the previous version of the app linked below.
http://files.netgear-support.com/go/?a=d&i=2W4JecmLE6
Regards,
Dexter
Community Team
