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Forum Discussion
Ardbeg
Nov 04, 2025Aspirant
Unable to change some settings on RAXE500 Router without having an active subscription to Defender!!
OK, so I had no issues with the router for the last couple of years (while I had an active subscription to the defender software. I have a 1TB fibre connection and noticed that I was mostly only gett...
Ardbeg
Nov 06, 2025Aspirant
Well, you are wrong. I have Tried to deactivate Armour in the security setting on the NH app, but it just shows me 2 options to resubscribed and no other options!!!! So this is not possible
I have deleted the NH app, then factory reset the router, made sure security features were unchecked in settings and I am still getting the message to use the NH app to setup access control. So, your advice is false, despite you being a self proclaimed guru...and locking my thread...I assume, to stop people realising that without an Armour Subscription, you indeed are locked out of certain settings...Which is not acceptable, at the High price point for Netgear routers!
The fact that you or someone else locked my thread speaks volumes to Netgears corrupt Customer service...
In case this is deleted or locked, I have also copied this on Trust Pilot UK, which at present has a customer rating of 1.2 out of 5.0