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Forum Discussion
Ardbeg
Nov 04, 2025Aspirant
Unable to change some settings on RAXE500 Router without having an active subscription to Defender!!
OK, so I had no issues with the router for the last couple of years (while I had an active subscription to the defender software. I have a 1TB fibre connection and noticed that I was mostly only gett...
FURRYe38
Nov 04, 2025Guru - Experienced User
Armor is NOT required to change settings on the RAXE router. Log in to the routers web page and you can make changes there. https://kb.netgear.com/980/How-do-I-log-in-to-my-NETGEAR-home-router
Routers don't sing and dance.
You can deactivate Armor on the NH app under Settings and Security.
Or do a full on Factory reset on the RAXE and setup from scratch using a PC and web browser and not use the NH app:
https://kb.netgear.com/22697/How-do-I-install-my-NETGEAR-router-using-the-router-web-interface
FURRYe38
Nov 07, 2025Guru - Experienced User
Oh sorry, I forgot to show my work. So yes, doing a factory reset and setup from scratch use MS Edge browser and got to the home screen, selecting on Security and then Access Controls is displaying the controls for me on my RAXE500 router and not asking me to use the NH app to configure it:
Again, Armor is NOT required to change settings on the RAXE router. Log in to the routers web page and you can make changes there. https://kb.netgear.com/980/How-do-I-log-in-to-my-NETGEAR-home-router