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Forum Discussion
ddesignsB
Aug 21, 2026Aspirant
Unknown Connected Devices
I have a Netgear 78 extended router system with 3 satellites. After updating the firmware today 8/23/26 and reconnecting to my home wifi, the Netgear app shows I have 141 connected devices; dozens of which I don't recognize and are offline. Has anyone else seen this issue and if so, what is a resolution to this?
What model# is this router system? MK or Orbi?
Nighthawk or Orbi app?
Be sure to disable any MAC Address randomizers on phones and pads while at home:
NETGEAR Mobile Applications and Android/Apple/Windows Devices FAQ | NETGEAR Communities
NETGEAR Mobile Applications and Android/Apple/Windows Devices FAQ | NETGEAR Communities
4 Replies
- FURRYe38Guru - Experienced User
What model# is this router system? MK or Orbi?
Nighthawk or Orbi app?
Be sure to disable any MAC Address randomizers on phones and pads while at home:
NETGEAR Mobile Applications and Android/Apple/Windows Devices FAQ | NETGEAR Communities
NETGEAR Mobile Applications and Android/Apple/Windows Devices FAQ | NETGEAR Communities
- ddesignsBAspirant
Thank you so much for your input. This is a bit beyond my knowledge base. :-)
The model is Nighthawk app (Apple iPhone) and a Nighthawk Mesh Wifi 6 Router MR60. I am disabling any MAC address randomizers that i find from home now.
I feel much better about all these random devices since the majority of them are offline, and the longer I review them, the more familiar they seem from past connections. I am also changing my password since it's been a while. You've been very helpful.
- FURRYe38Guru - Experienced User
Would be mostly devices that had random mac address enabled and historcally kept on the app history list. Won't effect router operation.
After you make changes, might save off a router config to file for safe keeping. Saves time if a factory reset is needed.
- ddesignsBAspirant
Thanks again y'all. Rest assured this 71 yo mom is more tech-savvy than ever given your assistance! You're the BEST.