NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.

Forum Discussion

MMnAZ's avatar
MMnAZ
Aspirant
Apr 18, 2023
Solved

Unreliable

I am pulling my hair out with this Mesh system.  I've had a lot of Netgear equipment over the years and I got this Nighthawk system back in January and it's been a pain ever since.  Need to reboot it...
not listed
  • MMnAZ's avatar
    MMnAZ
    May 02, 2023

    I finally had a chance to work on this over the weekend.  Being a networking guy, I didn't use the app so this time I reset everything and used the app to set it all up.  Seems to have made it happier.  Only time will tell but Anywhere access works now and it found the satellites right off the bat.

     

    Thanks!

FURRYe38's avatar
FURRYe38
Guru - Experienced User
Apr 20, 2023

Any progress on this? 

MMnAZ wrote:

I am pulling my hair out with this Mesh system.  I've had a lot of Netgear equipment over the years and I got this Nighthawk system back in January and it's been a pain ever since.  Need to reboot it constantly.  Devices fall off WiFi and won't connect, I reboot it and then they connect again.  I changed the 5G channel today because it was similar to my neighbors and had to reset and completely reconfigure both satellites.  The "anywhere" access has never worked.  I am running the latest firmware.  The app is just clunky.  My house is only 2500 sq ft on two floors and I have the router and two satellites placed equidistant from each other.  Both say "good" on the backhaul status.  I am not looking for some magical fix.  Kinda just venting.  Is the Orbi system better?  Does it use the same app?  About ready to give up on Netgear or maybe go back to a single high end router instead of the Mesh system.

 

Thank you in advance for any help.

 

MMnAZ's avatar
MMnAZ
Aspirant
Apr 26, 2023

I have not had a chance to work on this.  Thankfully it does work good enough.

  • MMnAZ's avatar
    MMnAZ
    Aspirant
    May 02, 2023

    I finally had a chance to work on this over the weekend.  Being a networking guy, I didn't use the app so this time I reset everything and used the app to set it all up.  Seems to have made it happier.  Only time will tell but Anywhere access works now and it found the satellites right off the bat.

     

    Thanks!