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Forum Discussion
UP for R6900v2 not working
Just updated firmware on my R6900v2 to 1.2.0.16_1..0.1.
According to release notes shown on theAdmin access, it included Interfacing with UP app. AFter installation, I downloaded and installed the UP app on my Galaxy S5 and it tells me the router is not supported by UP.
I uninstalled /reinstalled the app with no better results.
I have already installed and am quite happy with my router. I just wanted to be able to use UP to acces and maintain it.
Why is it not working?
1 Reply
wrote:
Just updated firmware on my R6900v2 to 1.2.0.16_1..0.1.
Did you reset the router to factory settings after the firmware flash?
New firmware sometimes introduces changes that are not compatible with the old configuration. The Up App is a new way of doing things which may explain the need for a reset.
While it isn't guaranteed to fix problems a factory reset is the first thing to try if you have issues with new firmware.
