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Forum Discussion
XR500, Night Hawk app not allowing me to check my routers speeds
Hello, I haven't used the night hawk app in a while. I just opened it to see the exact amount of speed my router is getting from my network provider and I noticed that the app doesn't allow me to do ...
I've tried both Local Network connection and remote. Both are showing me the same options...
What Firmware version is currently loaded?
What is the Mfr and model# of the Internet Service Providers modem/ONT the NG router is connected too?
Try this app on a different mobile device if you can?
How is QOS configured on the router?
It's appearing on my XR1000 and it's using Anywhere Access here at work.
I haven't had my XR450 online in a while...I'll check this when I get home.
Only thing I can think of is that the app is not working correctly...
Has a power off for 1 minute then back ON with the ISP modem and router been performed since last update?
Be sure to restart your network in this sequence:
Turn off and unplug modem.
Turn off router and computers.
Plug in and turn on modem. Wait 2 minutes for it to connect.
Turn on the router and wait 2 minutes for it to connect.
Turn on computers and rest of network.
Has a factory reset and setup from scratch been performed since last FW update?