NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.

Forum Discussion

MplsProfessiona's avatar
Jan 14, 2023

Download My Own Images from the Server

The Meural Canvas has been an incredible discovery for me.  I have literally turned my living room into a gallery of my own snapshots I have been taking in the city of Minneapolis for the past decade.  I have over 250 images rotating through 6 canvases.  

 

Guests who know the city are regularly complimenting these photos; and recently an offer was made to buy the rights to my entire collection.

 

About 50 of these photos are up on the Meural servers and exist nowhere else.  I know, shame on me.  I should have known better.

 

Still, it does seem a bit counter-intuitive that there is no way to download from a server what one has uploaded to that server.  Or am I missing something?  I seemingly can edit these photos, delete them, but cannot download them.

 

In retrospect, I think I can see some of the reasons for this, but that is not going to solve my probem.

 

I would gladly and gratefully pay some Netgear engineer quadruple her/his hourly rate to have my images put into a zip file and returned to me.  

 

It's clearly just a question of just a willingness of somebody from Netgear to work with me.

 

Any assistance you can give me in making this happen would be greatly appreciated.

 

Doug Ganss

arthur.douglass.ganss@gmail.com

 

 

 

 

 

 

5 Replies

  • KevinLiT's avatar
    KevinLiT
    NETGEAR Moderator

    Hello MplsProfessiona,

     

    Thank you for your suggestion!

     

    I will discuss this feature with our experts.

     

    Best,

    Kevin

    Community Team

    • Lionbreath's avatar
      Lionbreath
      Initiate

      Hello Netgear,

       

      I uploaded almost 200 family photos to my Canvas II about two years ago and now I can't find my originals. Apparently, Canvas subscribers are unable to download what they've uploaded. I am surprised there is no way to download MY album. Is there an option in the making for this?

      • KevinLiT's avatar
        KevinLiT
        NETGEAR Moderator

        Hello Lionbreath,

         

        Thank you for your inquiry into adding a feature that will allow users do download uploaded albums.

         

        At the this time this feature is not availible. 

         

        Best,

        Kevin

        Community Team