NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.

Forum Discussion

Min_s's avatar
Min_s
Aspirant
Jun 24, 2022

Meural Canvas II available space

I created a new playlist of works from the membership library (177 works). When I try to play it, I receive a message that the Meural is out of space. I have 18.8 gb available in my cloud space, but space in the canvas settings is .5 gb available out of 4.0. How can I get this playlist to use the available cloud space?

8 Replies

  • KevinLiT's avatar
    KevinLiT
    NETGEAR Moderator

    Hello Min_s,

     

    Welcome to the NETGEAR Community!

     

    I understand that you are getting an out-of-space message when you are trying to play the custom playlist made from Works177. 

     

    Please try playing the playlist from my.meural.com. 

     

    Let me know as soon as possible if this helps!

     

    Best,

    Kevin

    Community Team

    • Min_s's avatar
      Min_s
      Aspirant
      I just tried your suggestion. Unfortunately it did not work either.
      • KevinLiT's avatar
        KevinLiT
        NETGEAR Moderator

        Hi Min_s,

         

        Thank you for providing that information. Please check your PM.

         

        Best,

        Kevin

        Community Team

  • I am constantly OUT OF SPACE and unable to add new playlists from the art on Meural.  The canvas has rediculously small amount of space available.  I have space on the external drive and 3GB cloud storage remaining.  Can I use that 3GB for the art on Meural.  Or is that strictly for personal photographs?