Meural Canvas II Server Status Offline

Question

Hello,&nbsp;My Canvas II is unable to connect back to the server. The last sync as 7.22.2025. The server status is offline, but my wifi is connected with IP Address. The software version is 2.3.2_3.0.3. My family has other canvas that is running software version 2.0.9 and no issues connecting to the server.&nbsp;

KevinLiT · Answer

Hello chunglt,
&nbsp;
Thank you for your response!
&nbsp;
I will endorse this issue to our experts for further review. Please monitor your email for contact attempts from our team.
&nbsp;
Best,
Kevin
NETGEAR Team

KevinLiT · Answer

Hello chunglt,
&nbsp;
Welcome to the NETGEAR Community!
&nbsp;
Does this issue result in lack of service, such as being unable to upload photos or display Meural playlists from the "works" playlist using your Meural app?
&nbsp;
Best,
Kevin&nbsp;
NETGEAR Team

chunglt · Answer

Yes, I am not able to upload any new photos.&nbsp;

chunglt · Answer

Thanks!

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Meural Canvas II Server Status Offline

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