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chunglt's avatar
chunglt
Follower
Jan 20, 2026

Meural Canvas II Server Status Offline

Hello,

 

My Canvas II is unable to connect back to the server. The last sync as 7.22.2025. The server status is offline, but my wifi is connected with IP Address. The software version is 2.3.2_3.0.3. My family has other canvas that is running software version 2.0.9 and no issues connecting to the server. 

2 Replies

  • KevinLiT's avatar
    KevinLiT
    NETGEAR Moderator

    Hello chunglt,

     

    Welcome to the NETGEAR Community!

     

    Does this issue result in lack of service, such as being unable to upload photos or display Meural playlists from the "works" playlist using your Meural app?

     

    Best,

    Kevin 

    NETGEAR Team

    • chunglt's avatar
      chunglt
      Follower

      Yes, I am not able to upload any new photos.