NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.
Forum Discussion
andrekramer
Sep 11, 2026Aspirant
Upload issue
Hello, for the past few days I haven't been able to upload any photos—neither via the app nor the browser. I can't even re-upload photos that are already there. I created a new account, but I...
Jsilver911
Sep 11, 2026Initiate
If it’s failing both in the app and through the browser, and even a completely new account has the same problem, it sounds less likely to be an account-specific issue. I’d first check whether the service is having an upload problem, then try a small image with a different file format or reduced size. If that also fails, it would be worth reporting it to support with the exact error message and the device/browser you're using.
- andrekramerSep 11, 2026Aspirant
It seems to be working again. Thanks 👍