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Klienstein1's avatar
Klienstein1
Follower
Jan 02, 2022

1 of 2 MS60 satellites connect

I received the MS60 mesh router and two satellites. One of the two satellites will disconnect when moved more than 6 feet away. All devices appear to have firmware versions V1.0.6.116.
Hardware

2 Replies

  • FURRYe38's avatar
    FURRYe38
    Guru - Experienced User
    Jan 02, 2022

     

    So placing it in the MS in the same location as the other MS sees same problem? 

    Might be a bad MS. 

     

    Netgear has set up a community forum specifically for the NightHawk MESH products. Most of the people who watch that forum are more likely to have experience with NH MESH products and know how to work it better than those of us who follow this router forum. Might be more likely to find someone who has a solution if the question is posted there:
    https://community.netgear.com/t5/Nighthawk-Mesh-System/bd-p/en-home-nighthawk-mesh-system


    Please use this link to the main forum product list to review and choose where to make your posts. 
    https://community.netgear.com/t5/NETGEAR-Forum/ct-p/en-netgear


    Thank you.

     

  • FURRYe38's avatar
    FURRYe38
    Guru - Experienced User
    Jan 04, 2022

    Any progress on this? 

    Klienstein1 wrote:
    I received the MS60 mesh router and two satellites. One of the two satellites will disconnect when moved more than 6 feet away. All devices appear to have firmware versions V1.0.6.116.